File Setup

What type of files can I send?

We recommend using hi res PDF files, we also accept EPS and TIF. We DO NOT accept Corel Draw, InDesign, Quark or Microsoft Office files. How should I save my PDF? Your PDF must be flattened as press quality with embedded or outlined fonts.

January 14, 2014, 10:52 am EST

When should I scale my artwork?

Every program has it’s own limitations when it comes to art board size. Please keep in mind to limit the percentage of your reduced art. We recommend keeping your artwork at full scale whenever possible. If you must supply scaled artwork due to size limitations, we recommend 50% or 25%. Please remember to adjust the resolution of any raster images in your art. See our recommended DPI settings for different file types.

January 14, 2014, 10:33 am EST

What colour mode should my files be in?

We recommend your files to be created with CMYK. Files created and saved in RGB can create a vivid colour output but is not colour accurate.

January 14, 2014, 10:42 am EST

What resolution do I use for my raster images?

Raster images should be built at 150dpi at final output size. For scaled files, please use 300dpi for 50% scale and 450dpi for 25% scale. Please do not interpolate the file resolution. For example, do not convert 72dpi to 300dpi as this does not improve image quality.

January 14, 2014, 11:03 am EST

Should my files be 8bit or 16bit?

Your files must be 8bit.

January 14, 2014, 11:50 am EST

Do I need bleeds?

Bleeds are not required for any of our standard large format printing but are sometimes required for certain types of printing. We have downloadable templates available which identify what is required for each product. If you must have an account with us to download our templates.

January 14, 2014, 11:50 am EST

Should I include fonts?

Fonts are not necessary if your files are saved properly. You must convert all text to outlines in your PDF.

January 14, 2014, 11:50 am EST

Do you have templates I can use?

We have templates available for may of our standard products. All templates can be found on their respective product page. Templates are only available to those with an approved trade account. Please contact us if you cannot find a template you are looking for, or for any custom orders.

February 25, 2014, 8:06 pm EST

How do I setup die cut files?

Die cut files must be provided as either AI, EPS or layered PDF. You must include a cut outline on a layer separate from and above all other artwork.

January 14, 2014, 12:35 pm EST

Setting up for printing black.

Special care must be taken when using black in print files, otherwise you may end up with an undesired result. Printing with CMYK values of 0,0,0,100 is known as "true black/100k black" and will not produce a very black color. To produce a real black color, you must use a "rich black" CMYK value. Click here to read more about rich black values. Never use a CMYK value of 100,100,100,100. Adobe Illustrator and InDesign both have a built in feature to help when designing blacks. To enable it, follow these instructions: Go to Preferences > Appearance of Black On Screen: Display All Blacks Accurately Printing / Exporting: Output All Blacks Accurately

February 4, 2014, 11:16 am EST